Privacy Policy

Effective Date: 09/09/2024

Primestar BV (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR) of the European Union. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website [www.primestardiamonds.com] (the “Website”).

1. Data Controller

Primestar BV is the data controller responsible for the processing of your personal data as described in this Privacy Policy. Our contact details are:

Primestar BV
Hoveniersstraat 51
2018 Antwerpen, Belgium
VAT Number: BE0665811166
Email: info@primestardiamonds.com
Phone: +3235358888

2. What Personal Data We Collect

We may collect and process the following categories of personal data:

  1. Personal Identification Information:
    • Name, email address, postal address, phone number, and other contact details that you provide when you contact us or use our services.
  1. Usage Data:
    • Information about your interactions with our Website, including IP address, browser type, device type, operating system, and pages visited.
  1. Marketing and Communication Data:
    • Your preferences in receiving marketing information and communications from us.
  1. Cookies and Tracking Technologies:
    • Information collected through cookies and similar tracking technologies. For more details, please see our Cookie Policy.

3. Legal Basis for Processing Your Data

We process your personal data based on one or more of the following legal grounds:

  • Consent: When you have given clear consent for us to process your personal data for a specific purpose (e.g., subscribing to newsletters).
  • Contract: When processing is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
  • Legal Obligation: When processing is necessary for compliance with a legal obligation to which we are subject.
  • Legitimate Interests: When processing is necessary for our legitimate interests (or those of a third party), provided that your interests and fundamental rights do not override those interests.

4. How We Use Your Personal Data

We use your personal data for the following purposes:

  • To provide, manage, and improve our services.
  • To communicate with you and respond to your inquiries.
  • To send you marketing and promotional materials, where you have given your consent.
  • To analyze and improve the performance of our Website.
  • To comply with legal obligations and protect our rights and interests.

5. Sharing Your Personal Data

We do not sell or rent your personal data to third parties. We may share your data with:

  • Service Providers: Third parties who provide services on our behalf (e.g., IT support, marketing, payment processing).
  • Legal Authorities: When required to comply with legal obligations or to protect our rights.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your personal data may be transferred to the acquiring entity.

6. International Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA) that may not have the same level of data protection laws as those in your country. In such cases, we ensure that appropriate safeguards are in place to protect your personal data, such as entering into Standard Contractual Clauses approved by the European Commission.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the Internet can be guaranteed to be 100% secure.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal, regulatory, or internal policy requirements. When your data is no longer needed, we will securely delete or anonymize it.

9. Your Rights Under the GDPR

Under the GDPR, you have the following rights regarding your personal data:

  • Right of Access: To request a copy of the personal data we hold about you.
  • Right to Rectification: To request correction of any inaccurate or incomplete data.
  • Right to Erasure: To request the deletion of your personal data, subject to certain conditions.
  • Right to Restrict Processing: To request that we limit the processing of your personal data, under certain circumstances.
  • Right to Data Portability: To request a copy of your data in a structured, commonly used, and machine-readable format.
  • Right to Object: To object to the processing of your personal data where we rely on legitimate interests.
  • Right to Withdraw Consent: To withdraw your consent at any time if we are processing your personal data based on your consent.
  • Right to Lodge a Complaint: To lodge a complaint with a supervisory authority if you believe that your data protection rights have been violated.

To exercise any of these rights, please contact us at [info@primestardiamonds.com].

10. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will be effective immediately upon posting. Please check back periodically to stay informed about how we protect your data.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Primestar BV
Hoveniersstraat 51
2018 Antwerpen, Belgium
VAT Number: BE0665811166
Email: info@primestardiamonds.com
Phone: +3235358888

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